Allworx Auto Attendant Instructions

   

Advantage Business Communications

505 Pershing Ave, STE 200

Pocatello, ID  83201

(208) 233-6000

Allworx Auto Attendant Instructions

To log into Auto Attendant

• NOTE: You must have recording rights setup on your extension before you can manage Auto Attendants

• Log into your voice-mail (or dial 6 plus your extension from any phone)

      o To Log into Vmail press “Messages” or  button 2 times (or dial 6 plus your extension #)

      o Enter your pin followed by # key. (default is 1234#)

• Press 9 to manage system recordings

• Press 1 to manage Auto Attendants

• Press number of auto attendant followed by # (typically 1#)

      o (Choices are 1# to 16#)

• Press 1 to manage Greetings

• Enter the number of the Greeting you want to manage (Choices are 0 to 8)

      ▪ Open Greeting, Select “0”

      ▪ Closed Greeting, Select “1”

      ▪ Lunch Greeting, Select “2”

o Select “2” to record a new greeting

      ▪ Record the Greeting and press “#” when done

      ▪ Select “1” to save the greeting

      ▪ Select “2” to change the greeting

      ▪ Select “3” to Review the greeting

      ▪ Select “#” to cancel the change

o Select “3” to review the existing greeting

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